📧 Contact Us

How To Contact Us?

We offer email/FB Messenger customer service only. If you have any questions or issues, please send us a mail or drop a DM via FB we will reply within 48 business Hrs. 

For questions concerning your order or your purchase please contact: help@queenfy.com

See HI to our lovely colleagues at Room J299, Building 8, No. 3188 Jiaxing Road, Shanghai.

Tips:

> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to completing your order.

> It's not be good enough, but have to say that Exchange/Returns will not be accepted without having previously contacted our customer service team.