More Information about Tracking Your Queenfy Order
When we ship your package the email address you registered on our website will receive a notification from Queenfy.com. In order to track the package we offer tracking sites for each shipping method.
Queenfy offers 3 types of shipping methods:
- Expedited Shipping: 3-7 business days
We ship packages with DHL, FedEx etc
Expedited shipping can be updated once we ship out the package. Please feel free to select expedited shipping after you check out. You will be able to follow your package's progress as well as enjoy the fastest shipping method we have.
- Standard Shipping: 6-8 business days
We use American Line, UPS, USPS, DHL Ecommerce etc
American Line: http://www.myib.com/tracking/
DHL Ecommerce: http://webtrack.dhlglobalmail.com/
Regarding American Line, if you find the a number starting with IB, this is not the tracking number but the package number. To find the correct tracking number, please input the IB number into the link and the tracking number will appear in red as per the picture.
- Flat Rate Shipping: 7-25 business days
We offer Netherlands Post, Sweden Post, China Post, Hong Kong Post, Singapore Post etc.
Netherlands Post: https://www.nzpost.co.nz/tools/tracking
China Post: http://new.17track.net/en
Hong Kong Post: https://www.globalmail.dhl.com/web/portal-asia/traceit
Singapore Post: http://new.17track.net/en
Please note that for flat rate shipping, if you haven’t purchased the tracking number during check out, there will be no tracking number.
However, please rest assured since we ship thousands of parcels every day that successfully reach our customers without a tracking number.
Delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.